Accident Repairs, Know Your Rights

Important information when an accident happens:

Don’t let your insurer bully you into using their repairer.

Always remember; as per the Vehicle Body Repairers Association – “It’s your car and your choice where you have it repaired.

The Office of Fair Trading Association of British Insurers and Financial Services Authority all agree: - It’s your right to choose who repairs your vehicle.”

As a Customer:-

• You need only ONE estimate
• You choose where YOUR repairs are carried out
• You are entitled by law to hire a suitable replacement vehicle (subject to conditions)
• You are entitled to reimbursement of any financial loss